It is possible that your chip did not work on the carpet or that you lost your chip.
If so, do not worry, you can find your time on this link.
Look at the pictures of the "Fire Jump Obstacle 25", so you can find your picture on the finish line and send it to customer service HERE.
- The picture
- Your name and surname
- your bib number
- The race completed
- Your departure time
Your time will be updated on the ranking if all the information is correct.